P&G goals to maintain shoppers excited with new and improved digital purchasing expertise – SVP

The improved Present Me My House platform was the results of the learnings and insights the agency gleaned because it launched the primary marketing campaign in 2020, a profitable train that noticed 20-times gross sales uplift regionally at its peak.

“That was the beginning of COVID, and we’ve learnt so much from that. We needed to return to the drafting board, reinvent, redesign, and redevelop,”​ mentioned Shankar Viswanathan, senior vice chairman, Malaysia, Singapore & Vietnam, P&G and head of e-commerce, Asia Pacific Center East & Africa, P&G.

Talking to CosmeticsDesign-Asia​ on the launch of P&G’s Regional Tremendous Model Day on Shopee, he mentioned: “We got here again and mentioned, okay, there are loads of new applied sciences rising – and greater than that, shoppers are evolving. We’re seeing shoppers getting extra tech-savvy and we determined to take a look at different methods during which we are able to interact the buyer.

“We’re one of many largest client product corporations on the planet. I believe our problem has at all times been and can proceed to be: how will we make our manufacturers’ purchasing expertise extra thrilling, extra immersive, and make it extra accessible to shoppers?”

An initiative like Present Me My House was akin to releasing a brand new episode of a success serial present, mentioned Viswanathan. “We have now to maintain getting shoppers excited to come back again.”

The digital purchasing expertise is a step in the direction of the Metaverse for the corporate, mentioned Viswanathan.

As soon as logged on, the person will discover themselves in a digital platform with 4 rooms decked out with merchandise from P&G manufacturers similar to Olay, Oral B, Gillette, and Downey. On this digital area, shoppers can click on to be taught concerning the merchandise, view commercials on the tv within the digital lounge and play video games like discover hidden soiled laundry to attain unique reductions.

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